Resume-Now is a FRAUD | defrauds Innocent Job Seekers

 Hi,

Are you looking for a job change or a first-time job seeker? 

I know, a somewhat difficult and desperate time it is sometimes. 

In such times, we all know the first and foremost thing to do is to create a polished and well-crafted resume. So we either take help from someone or create it ourselves. 

To get help, you can either connect with someone you know personally or Google resume-building websites. 

I came across an online website, https://www.resume-now.com/, owned by the BOLD LLC company,  6 months ago. It offered the resume creation using AI. The AI is the new buzzword, so I thought, let's give it a try. It was not as if I was really looking for a job change, but since I myself work in the AI Engineering domain, I was curious to know the kind of innovation these people might have come up with. 

I uploaded my already prepared resume to their website and let them modify it. The resume they created was kind of average. I even saw some issues with it, but for the record, I wanted to download it. When I clicked the Download button, the page came up where they asked for the payment and account creation. 

The screen clearly mentioned in big letters that it is only 14-day access for 145 rupees. 

When you click continue, it takes you to a screen that only asks for the card information, exclusively, with no other options, such as the UPI app in India. 

That is the trap, because they will save your card information and keep deducting the money from your account each month. You know why, because you didn't read the fine print written line at the bottom. Check the image below. 

I missed this line, which is written in so small letters compared to the 14 Days Full Access written at the top in big letters.

They store your card information, and then, without even asking you for confirmation about the monthly subscription, they keep charging you monthly until the day you notice it for yourself in your bank statement, or if your bank is good enough to notify it to you. They charged it from my account for the next 5 months, until one day I got a message from my bank. I noticed it because, thankfully, it was a holiday, and hence not a busy day for me. I was like, what the F***.  Who the hell are these people? I had even forgotten about this whole one-time episode. Then I got back to the website, and it made me so angry to see the billing history. 

Basically, these people steal your money.

Is Resume-Now.com a FRAUD website?

The website is owned by BOLD LLC, and there are a few things that I noticed about the website that gave me the feeling of a scammy website upfront. 

1. There is a chat button, which, when I clicked, logged me out of my account. No matter I received the response from the other side, but what kind of website will log me out of my account when I hit the chat link? 

2. The US office address that they provide on their Contact Us page is fake. Google it, and one other person has already flagged it on Google Maps: 

https://maps.app.goo.gl/5hiypWjfWHgNioM97

So this company runs more than one resume builder website and defrauds people.

Bold LLC

City View Plaza II, 48 Road 165
Suite 6000, Guaynabo, PR 00968
Puerto Rico

In case the Google Maps review link doesn't work for you, let me share the screenshot, read it for yourself.

The given numbers for the USA and Canada, and I'm not sure if they even work. 

I emailed them and then clicked the chat button. The person on the other side told me that it was in their terms and conditions, which I might have missed.

How did I recover my Money partially? 

It was a holiday, so my bank would've been on holiday, so I logged into my bank app, and thankfully, the bank gave me the option to create a dispute against the transactions in my account in the last 60 days. I filed for three disputes under the 'disputes and grievances' option that the HDFC bank provided to me. These guys have nothing to present in their favor to justify why they deducted my money, so my money for the three transactions was refunded on the first working day of the bank. Thanks to my bank. 

Parallely, I emailed these scammers to return my total money, except for the one-time payment which I agreed to pay to them. Out of the five monthly subscriptions, I got three back, via bank, and one more came into my account two days later, not sure if it was due to my bank's work or due to me emailing them directly and contacting them on chat. They have still not returned one month's money.

Why do I call these people FRAUD? Because they play a trick on the minds of job seekers, most of whom will be either college-going students or early job applicants. Imagine being a student who doesn't have much money, and someone sneakily keeps stealing your money behind your back just because you once trusted them to show you where you keep your money in your room? 

When one day you come to know, and you confront them, they shamelessly say this to you, "it is your mistake that you didn't verify my past records, or even Google me, because I have a track record of defrauding people for the last 7-8 years. You are a fool to trust me, so that is why I won't return your money." 

Some people will let go of these people, thinking it was not much of a money, so let it go. But I would suggest that at least you spread the information among your peers or online by making blgos or videos.